Privacy Policy

This privacy policy explains how patriterra Mader (oliverde.ch) processes personal data when you visit the website and when you order olive oil.

1. Controller

The controller responsible for data processing is:

patriterra Mader
Bollstrasse 5
CH-3076 Worb
E-mail: pm@patriterra.ch

2. Data collected

When you visit the website and place orders, the following types of data may be collected:

• Master data: first name, last name, company name (if provided)
• Contact details: address, email address, phone number
• Order data: products ordered, quantities, prices, delivery and billing address
• Payment data: payment method and payment status (e.g. paid, open); card details are processed only by the payment provider, not by patriterra
• Usage data: technically required browser information (e.g. IP address, date and time of access, pages visited)

3. Purposes of processing

Personal data is mainly used for the following purposes:

• Processing orders and delivering olive oil
• Communicating about products, orders or invoices
• Fulfilling legal obligations (e.g. retention of accounting records)
• Maintaining customer relationships and only with explicit consent sending information by e mail (newsletter or similar)

Only the amount of data necessary for these purposes is collected.

4. Use of service providers and data sharing

To process orders, carefully selected service providers are used, such as:

• Payment service providers (e.g. credit card companies, payment platforms)
• Logistics and shipping companies
• Hosting provider and technical operator of the website

Only the data required for the respective service is shared with these partners. Personal data is not passed on to third parties for their own marketing purposes.

5. Cookies and web analytics

The website may use cookies in order to:

• enable the shopping cart and checkout process
• make the use of the site easier (e.g. language settings, preferences)

If a web analytics tool is used (for example to obtain anonymised visitor statistics), it is configured in a data minimising way, as far as possible without direct identification of individuals. Cookies can be disabled entirely or partially in the browser settings; this may limit certain functions of the website.

6. Retention period

Personal data is stored only as long as necessary for the purposes mentioned or to comply with legal obligations:

• Order and invoice data: generally according to statutory retention periods (e.g. tax and accounting rules)
• Contact data: as long as a customer relationship exists or a legal retention duty applies
• Newsletter data: until consent is withdrawn

7. Rights of data subjects

Within the scope of applicable data protection law, data subjects have in particular the following rights:

• Right to obtain information about the personal data processed
• Right to rectification of inaccurate or incomplete data
• Right to erasure or restriction of processing, provided no legal obligations require further storage
• Right to withdraw consent (e.g. for the newsletter) with effect for the future

Requests concerning these rights can be addressed to the contact details mentioned above.

8. Data security

Appropriate technical and organisational measures are taken to protect personal data from loss, misuse, unauthorised access or disclosure. These include, for example, encrypted connections (HTTPS) and careful management of access rights.

9. Changes to this privacy policy

This privacy policy may be updated if services, processes or legal requirements change. The version published on the website with the indicated date applies.